The Ultimate Question 2.0: How Net Promoter Companies Thrive ...
Reichheld, Fred & Markey, Rob
A. Coskun Samli (auth.) International Consumer Behavior in the ...
Unknown
The 22 Immutable Laws of Branding
Al Ries; Laura Ries
Shaz Smilansky Experiential Marketing A Practical Guide to Interactive ...
Operations Research
Hamdy A. Taha