handbook-of-brand[..]
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The Ultimate Question 2.0: How Net Promoter Companies Thrive ...
Reichheld, Fred & Markey, Rob
9781857885644.pdf
The Shorter Logical Investigations
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Revealing the Corporation: Perspectives on Identity, Image, ...
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Public Relations Cases: International Perspectives
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Brand Management: Research, theory and practice
Tilde Heding, Charlotte F. Knudtzen & Mogens Bjerre