GSB Online eBook Library | Category: customer delight

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Pre-Suasion: A Revolutionary Way to Influence and Persuade

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Robert Cialdini

Fundamentals of Branding

Fundamentals of Branding

Davis, Melissa.

9781576753279.pdf

9781576753279.pdf

Pamela Danziger Why People Buy Things They Dont Need Understanding and Predicting Consumer Behavior 2004

Pamela Danziger Why People Buy Things They Dont Need Understanding ...

Category: customer delight

Surprise!: The Secret to Customer Loyalty in the Service Sector

Surprise!: The Secret to Customer Loyalty in the Service Sector

Vincent P. Magnini