Pre-Suasion: A Revolutionary Way to Influence and Persuade
Robert Cialdini
Packaging Design
Marianne R. Klimchuk
Cause Marketing : Build Your Image and Bottom Line Through Socially ...
Marconi, Joe.
9780313352966.pdf
Tuten, Tracy L.
Surprise!: The Secret to Customer Loyalty in the Service Sector
Vincent P. Magnini