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Nigel F Piercy, Nikala Lane Strategic Customer Management Strategizing ...
Warren G. Bennis, Robert J. Thomas Geeks and Geezers 2002
THE B2B Social Media Book
Jeffrey L. Cohen Kipp Bodnar
Beyond the Brand--Why Engaging the Right Customers is Essential ...
by John Winsor
Brain Tattoos--Creating Unique Brands That Stick in Your Customers' ...
by Karen Post
Branded Customer Service--The New Competitive Edge @Team LiB
by Janelle Barlow & Paul Stewart
Career Warfare - 10 Rules for Building a Successful Personal ...
by David F. D'Alessandro
Easy CHM - Made by UNREGISTERED version of Easy CHM
Managing Brand Equity
David A. Aaker